Notes from deploying a chat management app: User Interacts via: FB Page (FB Messenger), LINE, App User Cannot Interact via: Instagram (no API access to messages) Two Architecture Options Architecture: FB Messenger Bot, LINE Bot, AWS API Gateway, AWS Lambda, AWS DynamoDB, Twilio Conversations API, Twilio Programmable Chat API I got well down the road with this implementation, and will share function code later but decided to stick with adding